Cookies Policy

Version:1.0  | Last updated: May 4, 2026

1. What are Cookies?

Cookies are small text files stored on your device (computer, phone, tablet) when you visit a website. They allow the website to recognize you and remember your preferences for future visits.

2. Legal Basis

Use of cookies is in accordance with:

• EU ePrivacy Directive 2002/58/EC
• GDPR Regulation (EU) 2016/679
• Law No. 06/L-082 on the Protection of Personal Data of Kosovo

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

Required for basic website functionality. They DO NOT require your consent.

3.2 Performance and Analytics Cookies

They help us understand how visitors use the website (pages visited, duration, etc.). Activated only with your consent.

3.3 Marketing Cookies

Used to show you relevant ads on other platforms (e.g., Facebook, Google). Activated only with your explicit consent.

3.4 Third-Party Cookies

Some features (Google Maps, YouTube videos, social media buttons) may set cookies from third parties. These are governed by their respective policies.

4. How to Manage Cookies

You have full control over cookies:

• Consent banner: When you visit the website for the first time, you can accept or refuse non-essential categories
• Browser settings: Every browser allows cookie management
• Google Analytics opt-out: tools.google.com/dlpage/gaoptout

5. Consequences of Disabling

If you disable all cookies, some website features may not work properly (e.g., contact form, language preferences). Strictly necessary cookies are required for minimal operation.

6. Your Rights

Under GDPR and Law 06/L-082 of Kosovo, you have the right to:

• Withdraw your consent at any time
• Request information on collected data
• Request data deletion
• File a complaint with the Information and Privacy Agency (AIP)

7. Policy Changes

We may update this policy periodically. New versions will be published on this page with the relevant date.

8. Contact

Privacy Policy